Members of the Pilot Point Chamber of Commerce joined together at Texas New Mexico Power on May 21 to learn more about what they offer and what Lovepacs does.
Josh Campbell, the commercial program manager for TNMP, was the first to present and spoke about energy efficiency, the different programs offered and an overview of how TNMP came about.
“Most customers in Texas are in a deregulated part of the territory, meaning there’s one transmission and distribution company, like a TNMP, which services the poles and wires and the delivery infrastructure, but you actually buy your electricity from a retail electric provider,” Campbell said. “… When the market deregulated [in 1999], they introduced a competitive structure by decoupling distribution from retail.”
The company is a transmission and distribution provider that has around 280,000 customers across Texas.
The corporate office is in Lewisville, but Campbell explained there are service centers similar to the one in Pilot Point throughout the state.
“Every investor-owned utility like TNMP have energy efficiency goals and usage reduction goals that we have to meet,” Campbell said.
He began to elaborate on a couple of programs, like the Commercial Market Transformations Program.
“This is a program for any commercial customer,” Campbell said. “We offer technical guidance and assistance with identifying equipment in your facility where there could be opportunities to save energy when it comes to replacing common things.”
After the customer completes the project, TNMP offers a one-time cash incentive based on the estimated energy saved.
“When you pair the cash incentive with the annual energy cost savings, the equipment oftentimes pretty quickly will pay for itself over three- to eight-year payback, whatever type it is, so we want to help offset those initial costs,” Campbell said.
TNMP also partners with Frontier Energy to manage and assist with incentive payments, site assessments, energy calculations and checks to ensure TNMP remains state compliant.
“The main takeaway is we paid $1.1 million in cash incentives, estimated lifetime cost savings of over $14 million,” Campbell said. “Sometimes when you look at something expensive like a chiller retrofit, the first couple of years, it’s a really expensive project. But if you think about 15 to 20 years, what those accumulated savings look like over time, that’s where the business case for energy efficiency really shines.”
Another program offered is the Commercial Direct Install Program, geared toward small to mid-sized businesses.
“What we did is identify the kind of lower-hangingfruit measures that are not really expensive, where we don’t have to pay a contractor a lot of hours to install, and we’re offering these equipment projects to retrofit customers completely free of charge,” Campbell said.
He then segued to the Residential Program, which currently has a waitlist for 2027.
“This is a contractordriven program that will come in and the main measure that they do is ceiling insulation and duct sealing,” Campbell said. “They can also do some forms of lighting and advanced power strips. So, no-cost measures to homeowners to help the home become more efficient.”
He added that there’s a network of about 10 contractors who are required to have a peddler’s permit and meet the local requirements that pertain to it.
“The three programs combined serve well over 1,900 customers, installed over 4,000 new devices,” Campbell said. “That’s 2.7 megawatts, 4.4 gigawatt hours of energy savings. That’s the electricity equivalent that’s needed to power 562 homes for one year or 240 million smartphone chargers.”
He encouraged everyone to reach out when they have a project.
“We would love to talk to you about it and see where it could fit and how we can claim savings, pay an incentive or, in some cases, the full cost of the project,” Campbell said in closing.
Lovepacs community leaders for the Aubrey and Pilot Point area, Kim Groff and Glory Huerta, were next to present.
They shared the different ways to volunteer and the impact the nonprofit has had in the community.
Groff provided a brief history of Lovepacs’s founding in 2011.
It was started by four families from The Colony, and that year several children took backpacks filled with food home every Friday.
Now, in 2026, the nonprofit has five pantries and serves 12 school districts, 296 schools and 18 communities, which means “over 8,000 students receive food each major holiday, plus thousands served each month with weekend bags,” according to the presentation.
“It’s a real problem in our community, and … it also doesn’t look the way you think,” Groff said. “Yes, we serve people that live in the cars, but we also serve people that live in really, really nice houses that either can’t pay for it, can’t move or there’s multiple families living there.”
Groff provided a breakdown on the impact Lovepacs had on Pilot Point ISD for the 2025-26 school year.
The nonprofit serves all four campuses, with 31 weekly deliveries and three box deliveries.
On average, they served 82 students each week and delivered 98 boxes on average.
They distributed a total of 13,600 pounds of food, up from last year’s 10,200 pounds.
In total, the organization distributed $17,900 worth of food, including 2,546 weekly bags and 294 boxes.
It was another increase from the previous amount of $11,800.
“The Lovepacs model has always been, we want to fulfill every request we get,” Groff said. “The school counselor calls and says, ‘We need a box for our kid.’ We will do everything we can to do it.”
They shared that the best ways to help are by donating food and money and spreading the word.
Other ways to support the initiative are to invite Lovepacs to events to speak.
“There were many days in my life that I didn’t know what to eat,” Huerta said. “Sometimes I would spend two days just drinking water and a little bit of sugar because that’s what my mom had, so I don’t want any kid to be in my position. That’s why I love Lovepacs so much and why I’m so passionate, and I give everything to it. I think about how many kids you’re helping right now, but how many other kids you will be helping if you just join forces with us.”
